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Home > Administrator > Office of Ombudsman > Tip Sheets > Nursing Home Care Tips


Tip Sheets

Theft Prevention in your Nursing Home

Theft is the most frequently reported crime in nursing homes. Because residents have few belongings, even small thefts can be traumatic. Therefore, the theft of any personal item deserves serious attention.

This tip sheet includes a checklist for theft prevention and theft prevention strategies for residents and nursing homes. This checklist may be used to evaluate a home’s theft prevention program. Homes that take a proactive approach will likely be more effective in preventing theft.

Contact the Office of Ombudsman for Older Minnesotans for advocacy services or assistance in using these theft prevention strategies.

Theft Prevention Checklist

Safeguard Your Belongings

  • Use a zippered money purse to hold small amounts of cash during the day. Pin the purse to your clothing for safekeeping.
  • Use common sense safety precautions with valuables. Don’t create opportunities for theft by leaving cash and jewelry visible.
  • Review your personal inventory form that lists your personal possessions. Update this form as necessary.
  • Check your homeowners insurance to see if coverage can be extended to your property during a nursing home stay.
  • Utilize the home’s option of safekeeping your personal funds.

Track and Report Missing Items

  • Have your personal belongings labeled or identified as belonging to you.
  • Report all missing items immediately. All items regardless of value and should be reported.

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Be Actively Involved

  • Insist that all visitors knock, announce themselves and wait to be invited before entering your room. Use your call light to alert staff if an uninvited guest tries to enter your room.
  • Be aware of your surroundings. If you notice something out of the ordinary, take note of it and alert others.
  • Participate in resident council meetings. Share your ideas for improved theft prevention.
  • Become a member of the crime prevention team in your home. Resident participation is valuable.

Evaluate Your Home’s Theft Prevention Strategies

Improve Education and Training

  • Does the home have a theft prevention policy? Staff should know these policies.
  • Is regular training on crime prevention offered? One topic may be the role of your crime prevention officer.
  • Staff must be trained/informed not to borrow money or belongings or accept gifts from residents. If gifts are offered, the staff must first discuss the gift offer with a supervisor.

Safeguard Resident Belongings

  • Staff members should be aware of each resident’s valuables. These items should be monitored daily by the resident or staff.
  • All resident items (including eyeglasses and dentures) should be permanently labeled. This is a deterrent for criminals and makes it easier to identify missing items.
  • A central locked depository or individual lock boxes must be provided for residents. This is a requirement under state law.
  • The home’s cashier and central locked storage should be accessible and easy to use.
  • Consider securing larger valuables such as TVs and VCRs to the wall or table.
  • Operation I.D. may be advertised as an option for safeguarding valuables.
  • Inquire about the home’s insurance coverage for residents’ losses due to theft.

Track and Report Missing Items

  • Staff should be instructed on the process of reporting/documenting theft as soon as they have knowledge of its occurrence.
  • The reporting form and process should be easy for staff and residents to understand.
  • A staff person should be designated to review reports of missing items. They should be reviewed frequently to identify patterns that may help in identifying a thief.
  • The home should have a plan of when and how to make a report of theft to the police. This plan should involve residents and family members in the process.
  • The home should establish a working relationship with the local police department, which may include educating police about nursing home life.

Improve Security

  • Visitors should be encouraged to sign in and out at the reception desk.
  • Police can evaluate entrances and exits in the home. Alarm systems or cameras may be installed at unsupervised doors.
  • Staff should do random monitoring of the home and increase the monitoring when a missing item is reported.
  • Potential employees and volunteers should be appropriately interviewed and criminal background checks must be completed on persons who are hired or accepted as volunteers.

Office of Ombudsman for Older Minnesotans

651-431-2555 or 1-800-657-3591

 

 

 

 

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