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Home > Administrator > Office of Ombudsman > Tip Sheets > Nursing Home Care Tips


Tip Sheets

Dementia Training for Long-Term Care Staff

According to the Alzheimer’s Association, the number of Minnesotans with Alzheimer’s and related diseases is almost 100,000. It is estimated that over half of the residents in nursing homes are diagnosed with dementia.

Special training in dementia has been found to improve the quality of care and increase consumer satisfaction. Studies indicate that training: prevents resident maltreatment and worker injuries (Goodridge, 1996); promotes staff job satisfaction and reduces the number of staff absences (Grant et. al., 1996); and, reduces staff turnover (McCallion et. al., 1999; Austrom, 2000).

Consumer advocates and those who provide care to people with dementia joined together in 2001 and 2003 to support legislation affecting those with dementia. Minnesota law now requires that:

    • housing with services (assisted living) owners that market special services for people with dementia provide written information to consumers about their services

    • nursing homes, housing with services, home care agencies and adult day services providers that identify themselves as providing dementia or memory care must assure that their staff have received training in the basics of dementia care and must provide information to consumers on that training.

How do these laws help me?

The Office of Ombudsman for Older Minnesotans has been working with consumers for more than 20 years. We have found that people who are most satisfied with their long-term care services are those who visit facilities and make comparison between residences and/or services before making decisions. These new laws provide information to help you in selecting long-term care services.

When I’m looking at housing with services (HWS), what I should I pay attention to?

Minnesota law requires HWS buildings that markets itself as providing memory care or special services for people with dementia disclose specifics about their programs. This disclosure must be given in writing to each person or the person’s representative seeking to move into the residence before an agreement to provide services is arranged and must include the following information:

    • philosophy of care;

    • criteria for determining who may reside in their residence or special care unit;

    • how residents are assessed and service plan established;

    • staff credentials, duties and training in dementia;

    • building design and security features;

    • involvement of families;

    • types and frequency of programs available for residents;

    • fee schedules and

    • a statement that residents will be given a 30-day written notice prior to changes in fees.

The Office of Ombudsman for Older Minnesotans, in collaboration with AARP Minnesota, has developed a 23-page consumer brochure named Assisting You with Assisted Living and is available by calling the Office of Ombudsman at 1.800.657.3591. Ombudsman staff is available also to help compare various long-term care options.

What is required in dementia training?

Nursing homes, housing with services, home care providers and adult day centers that market themselves as providing specialized dementia or memory care must give special training to staff and provide a written description of the training program. Areas of required training include:

  • an explanation of Alzheimer’s disease and related disorders;

  • assistance with activities of daily living;

  • problem solving with challenging behaviors;

  • communication skills.

While state law does not require a particular number of hours of training, these providers must disclose the frequency of training as well as the categories of employees who are trained.

For further information on long-term care, contact the Office of Ombudsman for Older Minnesotans toll-free at 800-657-3591 or 651-431-2555.

 

 

 

 

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